Reconnect Service Terms

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1. General Terms of Reconnect

Reconnect websites ("Websites"), mobile applications ("Apps"), and related services (collectively the "Service") are operated by Reconnect, Inc. ("Reconnect," "us," or "we"). Access to and use of the Service is subject to the following General Terms of Service ("Terms"). By accessing or using any part of the Service, you declare that you have read, understood, and agree to be bound by these Terms, including any future changes. Reconnect may modify, update, or change these Terms. If we do, we will post a notice that changes have been made to these Terms on the Websites for at least 7 days after the changes are posted and will indicate the date these Terms were last revised at the bottom. Any revisions to these Terms will take effect at the earlier of (i) the end of this 7-day period or (ii) the first time you access or use the Service after such changes. If you do not agree to these Terms, you are not authorized to participate in the Service. PLEASE NOTE THAT THESE GENERAL TERMS INCLUDE MANDATORY ARBITRATION OF DISPUTES REQUIRING THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, INSTEAD OF JURY TRIALS OR CLASS ACTIONS. VIEW THESE GENERAL TERMS HERE.

2. Description of the Website and Service

The Service enables users to access and use various educational services, including learning or practicing social skills. Reconnect may, at its discretion and at any time, make updates, changes, suspensions, improvements, or terminations to any aspect of the Service, temporarily or permanently.

3.Acceptable Use of the Services

You are responsible for your use of the Services and for any use of the Services made with your account. Our goal is to create a positive, helpful, and safe user experience. To promote this goal, we prohibit certain forms of behavior that may be harmful to other users or to us. When using the Services, you must comply with our Community Guidelines.

4. Additional Terms

Some of our Services have additional terms ("Additional Terms"). When Additional Terms apply to a Service, we will make them available for you to read through your use of that Service. By using that Service, you agree to the Additional Terms.

5. Registration

When registering for and using the Service, you agree to (i) provide accurate, current, and complete information about yourself and/or your organization as requested by Reconnect; (ii) maintain the confidentiality of your password and other information related to the security of your account; (iii) keep all registration data you provide to Reconnect current and complete and promptly update this information; and (iv) be fully responsible for all use of your account and for all actions that occur through your account.

6. Your Representations and Warranties

You represent and warrant to Reconnect that your access to and use of the Service will comply with these Terms and with all applicable laws, rules, and regulations of the Netherlands and any other relevant jurisdiction, including those related to online conduct or acceptable content, and those concerning the transmission of data or information exported from the Netherlands and/or the jurisdiction in which you reside. You further represent and warrant that you have created or own any material you submit via the Service (including Activity Materials and Content) and that you have the right, if applicable, to grant us a license to use that material as outlined above or to transfer that material to us as outlined below.

You represent and warrant that you are not: (1) organized under the laws of, operate from, or otherwise ordinarily reside in a country or territory that is the target of comprehensive U.S. economic or trade sanctions (i.e., an embargo); (2) listed on any list of prohibited or restricted persons, such as the U.S. Department of the Treasury's List of Specially Designated Nationals and Blocked Persons; or (3) otherwise the target of U.S. sanctions.

7. Submission of Content

As a condition for submitting reviews, ratings, information, data, text, photos, audio clips, audiovisual works, translations, flashcards, or other material on the Service (collectively "Content"), you hereby grant to Reconnect a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, transferable, and sublicensable license to use, reproduce, copy, adapt, modify, merge, distribute, publicly display, and create derivative works from the Content; incorporate the Content into other works; and grant sublicenses through multiple levels of the Content. You acknowledge that this license cannot be terminated by you once your Content is submitted to the Service. You represent that you own or have obtained all legal rights necessary for the use of the Content you submit via the Service, and that you have the right, if applicable, to grant us a license to use that material as outlined above or the right to transfer that material to us as outlined below.

You will not upload, display, or otherwise provide on or through the Service any Content that (i) violates any law; (ii) violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (iii) is libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, offensive, or otherwise violates any law or right of any third party; or (iv) contains any viruses, adware, spyware, worms, or other malicious code.

8. Monitoring Content

Reconnect does not control and does not have any obligation to monitor: (i) Content posted on or through the Service; (ii) any content or materials provided by third parties; or (iii) the use of the Service by its users. You acknowledge and agree that Reconnect reserves the right to, and may from time to time, monitor any and all information transmitted or received through the Service for operational and other purposes. If at any time Reconnect chooses to monitor the content, Reconnect still assumes no responsibility or liability for Content or any loss or damage incurred as a result of the use of Content. During monitoring, information may be examined, recorded, copied, and used in accordance with our Privacy Policy.

9. Termination

Reconnect reserves the right, without notice and in its sole discretion, to terminate your license to use the Service and to block or prevent future access to and use of the Service. Reconnect may access, preserve, and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property, or personal safety of Reconnect, its users, and the public.

10. Copyright Infringement Claims

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages. Please consult your legal advisor before filing a notice. To expedite our ability to process your request, please use the following format (including section numbers):

Identify the copyrighted work that you believe is being infringed. State the content on the Service that you think infringes your copyright. Identify each item that you claim is infringing and include information reasonably sufficient to permit us to locate the material. State your contact information, including your address, telephone number, and email address. If you are the owner of the exclusive right that is allegedly infringed, state that you are the owner of the exclusive right that is allegedly infringed. Include a statement of the basis of your rights in the copyrighted materials and that you have a good faith belief that the use of the materials is not authorized. Include a statement that the information you have provided is accurate. Include a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. Sign your physical or electronic signature.

11. Refund Policy

For information about Reconnect's refund policy, please contact our support team.

12. Indemnity

You agree to indemnify and hold Reconnect, its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (collectively, "Reconnect Entities") harmless from any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of: (i) any Content you submit, post, transmit, or otherwise make available through the Service; (ii) your use of or inability to use the Service; (iii) any violation by you of these Terms or any applicable laws, rules, or regulations; or (iv) your violation of any rights of a third party. Reconnect reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Reconnect in asserting any available defenses.

13. Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RECONNECT AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

RECONNECT AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS MAKE NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RECONNECT OR THROUGH OR FROM THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

14. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT RECONNECT AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF RECONNECT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (vi) ANY OTHER MATTER RELATING TO THE SERVICE.

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